fb678 Terms & Conditions

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Member", "you", "your") and fb678 ("the Platform", "we", "us", "our") governing your access to and use of the fb678 website, mobile interface, and all associated services available at fb678.io.

By completing the registration process, depositing funds, placing a wager, or otherwise accessing any feature of the fb678 platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not access or use the fb678 platform.

These Terms should be read alongside the fb678 Privacy Policy and the Responsible Gaming policy, both of which are incorporated into these Terms by reference.

2 Eligibility and Account Registration

2.1 Age Requirement

fb678 is strictly a platform for adults. You must be at least 21 years of age to register an account, make a deposit, or place any wager on the fb678 platform. By registering, you confirm that you meet this age requirement. fb678 reserves the right to request documentary proof of age at any time, and to suspend or permanently close an account where the age requirement is not satisfied.

2.2 Residency and Jurisdiction

You are solely responsible for ensuring that your use of fb678 complies with the laws applicable in your jurisdiction. fb678 makes no representation that its services are lawful or available in all jurisdictions. It is your responsibility to satisfy yourself that your use of the platform is permitted under the laws of your location before registering or depositing.

2.3 One Account Per Member

Each individual is permitted to hold only one active fb678 account. Opening multiple accounts — whether in your own name, under aliases, or using another person's identity — is strictly prohibited. fb678 employs automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are confirmed, all related accounts may be suspended, balances forfeited, and pending withdrawals cancelled.

2.4 Registration Information

You must provide accurate, complete, and current information during the registration process. This includes, but is not limited to, your legal full name, date of birth, residential address, mobile phone number, and the payment method details you intend to use (such as your bKash or Nagad registered number). Providing false, misleading, or incomplete registration information constitutes a material breach of these Terms.

2.5 Account Verification

fb678 operates a Know Your Customer (KYC) process. We may request that you submit documentary verification of your identity and payment method at any time, including but not limited to when you register, when you request a withdrawal, or when our fraud prevention systems flag a transaction for review. Failure to provide requested documentation within a reasonable timeframe may result in the restriction or closure of your account.

3 Account Security and Responsibility

You are entirely responsible for all activity conducted through your fb678 account, whether or not such activity was authorised by you. You must keep your username, password, and any one-time passcodes (OTPs) strictly confidential and must not share them with any third party under any circumstances.

fb678 will never contact you to request your password or OTP via any channel. If you receive any communication purporting to be from fb678 that requests such information, you should treat it as fraudulent and report it to our support team immediately at [email protected].

If you believe your account has been accessed without your authorisation, you must notify fb678 immediately. We will take reasonable steps to investigate and, where appropriate, restrict access to the account pending resolution. However, fb678 accepts no liability for losses incurred prior to the notification of unauthorised access.

4 Deposits, Withdrawals, and Payment Methods

4.1 Supported Payment Methods

fb678 currently supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may change from time to time. The current list of supported methods is always displayed in the cashier section of your account.

4.2 Currency

All transactions on fb678 are denominated in Bangladeshi Taka (BDT), displayed with the ৳ symbol. fb678 does not currently support multi-currency accounts. Any transaction initiated in a foreign currency will be declined or converted at the prevailing exchange rate, and fb678 accepts no liability for any resulting exchange rate losses.

4.3 Deposit Limits and Processing

Minimum and maximum deposit limits apply to each payment method and are displayed in the cashier at the time of deposit. Deposits made via bKash and Nagad are typically credited to your fb678 account within minutes of the transaction being confirmed by the payment provider. fb678 is not responsible for delays caused by the payment provider's systems or network congestion.

4.4 Withdrawal Conditions

Withdrawals may only be made to a payment method registered in your own name that matches the verified identity on your fb678 account. Third-party withdrawals are strictly prohibited. fb678 targets processing of verified withdrawal requests within one hour for bKash and Nagad, though processing times may be longer during periods of high demand or where additional verification is required.

4.5 Withdrawal Verification

fb678 reserves the right to conduct additional verification checks before processing any withdrawal request. This may include requesting identification documents, proof of payment method ownership, or source of funds documentation. Withdrawals may be placed on hold pending the outcome of such checks. fb678 will endeavour to complete verification promptly and will communicate any requirements to you via the contact details registered on your account.

4.6 Dormant Accounts

An account that has not recorded any login activity for a period of twelve consecutive months may be classified as dormant. fb678 reserves the right to apply a monthly dormancy administration fee to dormant accounts, subject to advance notice being provided to the member via their registered contact details. The dormancy fee will not reduce the account balance below zero.

5 Bonuses, Promotions, and VIP Programme

5.1 General Bonus Terms

All bonuses and promotions offered by fb678 are subject to specific terms and conditions that are published on the relevant promotion page at the time the promotion is active. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall prevail in relation to that promotion.

5.2 Wagering Requirements

Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier, eligible games, minimum odds, and time limits are specified in the individual promotion terms. fb678 reserves the right to void bonus winnings where it is determined that betting patterns were designed to exploit or circumvent bonus terms rather than to engage in genuine gambling activity.

5.3 VIP Programme

fb678 operates a tiered VIP programme open to eligible members. Tier progression, cashback rates, withdrawal priority, and other VIP benefits are determined by fb678 at its sole discretion and may be adjusted at any time with reasonable notice to affected members. VIP status does not constitute a contractual entitlement to any specific benefit level and may be reassessed based on account activity during any given review period.

6 Betting and Gaming Rules

6.1 Sportsbook

All sports bets placed on fb678 are subject to the specific rules applicable to the relevant sport and market, which are published in the sportsbook rules section of the platform. fb678 reserves the right to void, restrict, or limit any bet at its discretion, including where a bet is placed on an event where the result is already known ("late betting") or where the odds offered were the result of a technical error.

6.2 Casino and Live Casino

All casino games available on fb678 are provided by licensed third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming, among others. The rules of each game are displayed within the game interface. fb678 is not responsible for the outcome of any game and does not control the random number generators or live dealing procedures employed by the game providers.

6.3 Crash Games

Crash-format games including Monster Plinko and Limbo operate on provably fair algorithms. Game results are determined in real time and are final once the round concludes. No claims for adjustments to crash game outcomes will be accepted after the round has ended and the result has been settled in your account.

6.4 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all bets and casino wagers placed on fb678. These limits are displayed within the relevant product at the time of placing a stake. fb678 reserves the right to apply individual account-level stake limits at any time, particularly where betting patterns suggest value exploitation or where risk management considerations require it.

6.5 Technical Errors and Malfunctions

In the event of a technical malfunction, system error, or interrupted connection during a game or bet, fb678 will use reasonable efforts to reconstruct the affected transaction from server logs. Where reconstruction is not possible, the affected wager may be voided and the staked amount refunded. No compensation beyond a refund of the staked amount will be payable in respect of technical errors.

7 Prohibited Conduct

The following activities are strictly prohibited on the fb678 platform. Engaging in any prohibited conduct may result in the immediate suspension or permanent closure of your account, forfeiture of any balance, and reporting to relevant authorities where legally required:

• Providing false identity information or impersonating another individual during registration or verification.
• Opening or operating multiple accounts, whether personally or through third parties acting on your behalf.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform without human involvement in each individual action.
• Colluding with other members, game participants, or third parties to obtain an unfair advantage in any game or betting market.
• Exploiting software bugs, errors in odds, or system vulnerabilities to place bets or wagers that you know or reasonably ought to know are incorrectly priced.
• Using the fb678 platform to launder money or facilitate any financial crime. All suspicious transactions are reported to relevant authorities in accordance with applicable law.
• Engaging in match-fixing, spot-fixing, or any form of sports manipulation in connection with events on which you have placed or intend to place a wager.
• Sharing access to your fb678 account with any other person, or using another person's account with or without their knowledge.
• Using a VPN, proxy service, or any other technology to disguise your location, circumvent geographic restrictions, or obscure your identity.
• Engaging in any conduct that is abusive, threatening, or harassing toward fb678 staff or other members via any communication channel.

8 Responsible Gaming

fb678 is committed to providing a safe and enjoyable gaming environment for all members. We recognise that for a small proportion of players, gambling can become problematic, and we take our obligations in this area seriously.

fb678 provides the following responsible gaming tools to all members, accessible from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you may deposit into your fb678 account.
• Session Time Reminders: Configure notifications that alert you after a specified period of continuous play.
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours, 7 days, 30 days, or 90 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the fb678 platform. Self-exclusion requests are processed within 24 hours and once active, cannot be reversed for a minimum of six months.

If you are concerned that gambling is having a negative impact on your finances, relationships, or mental health, we strongly encourage you to contact our support team at [email protected] or to seek assistance from a qualified counselling service. For a full overview of our responsible gaming commitments and available resources, please visit our Responsible Gaming page.

9 Intellectual Property

All content on the fb678 platform — including but not limited to the website design, logo, graphics, text, software, game interfaces, and data compilations — is the intellectual property of fb678 or its licensed content providers and is protected by applicable copyright, trademark, and database laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fb678 platform solely for personal, non-commercial gambling and entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the fb678 platform without prior written authorisation from fb678.

The fb678 name, logo, and associated branding are proprietary marks of fb678. Unauthorised use of these marks in any context, including in social media, advertising, or any other public communication, is strictly prohibited.

10 Limitation of Liability

To the maximum extent permitted by applicable law, fb678 and its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the fb678 platform, including but not limited to:

• Loss of winnings or profits due to technical malfunction, service interruption, or connectivity issues.
• Losses arising from your failure to secure your account credentials.
• Losses resulting from reliance on any information, odds, or data displayed on the platform that contains an error.
• Any indirect financial or reputational loss arising from account suspension or closure conducted in accordance with these Terms.

fb678's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your fb678 account in the thirty days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit fb678's liability for death or personal injury caused by its negligence, or for any other liability that cannot lawfully be excluded or limited.

11 Amendments to These Terms

fb678 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, fb678 will endeavour to provide reasonable advance notice via email to your registered address or via a notice displayed prominently on the platform. The effective date of the revised Terms will be updated at the top of this document.

Your continued use of the fb678 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the platform and may request the closure of your account by contacting our support team.

12 Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the fb678 platform, we encourage you to contact our support team in the first instance so that we may attempt to resolve the matter informally and promptly.

fb678 operates a formal complaints procedure. If you wish to raise a formal complaint, please submit the details of your complaint in writing to [email protected]. fb678 will acknowledge receipt of your complaint within 48 hours and will endeavour to provide a substantive response within 10 business days.

fb678 is committed to fair and transparent dispute resolution and will work in good faith to reach a satisfactory outcome for all parties in any dispute.

13 Contact Information

If you have any questions about these Terms & Conditions, or if you wish to exercise any of your rights under these Terms, please contact the fb678 support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Target: Within 24 hours for general enquiries; within 48 hours for formal complaints
• Language: English

For responsible gaming support, please visit our dedicated Responsible Gaming page, which contains additional resources and self-help tools available to all fb678 members.